IT Infrastructure
IT infrastructure, being the heart of every organisation needs to be highly available 24x7. As demands on the IT infrastructure is rapidly increasing, several companies are looking for a reliable and cost effective means for maintaining their IT applications and systems and optimizing their internal infrastructure management processes. It requires heavy investment in support organization to maintain such infrastructure. Symsols offer end-to-end management of mission critical infrastructure following a service-oriented approach, thus delivering seamless IT support to our clients. Our specialized technical expertise and standardized procedures ensure minimum downtime and optimal use of server, network and users equipment. By ensuring smooth operations and enabling high performance, we leverage our clients’ IT infrastructure as a strategic asset. Our IT services are all governed by an advanced framework that integrates and manages all services – and hybrid variations – uniformly and effectively across the globe.
Some of the specific areas of our services are:
- Data Center Support and Services
- Installation of server racks
- Installation, configuration, monitoring & maintenance of server infrastructure
- Supporting different OS instances like Windows, Solaris, Linux e.t.c
- Messaging and Storage management
- Web Hosting Support
- Application Support and Services
- Manage smartphones, tablets and laptops support systems, and implements enterprise-wide security policies
- Administration and Optimisation of databases like Oracle, Microsoft SQL, and MySQL on UNIX and Windows platforms
- Support for legacy, web-based and custom applications, and off-the-shelf products from leading vendors
- Desktop Management Services
- Installation, configuration, monitoring & maintenance of end-user computing equipment
- End-to-end desktop management using remote desktop and automated tools
- IT asset management services
- End users training